ChiliProject is not maintained anymore. Please be advised that there will be no more updates.

We do not recommend that you setup new ChiliProject instances and we urge all existing users to migrate their data to a maintained system, e.g. Redmine. We will provide a migration script later. In the meantime, you can use the instructions by Christian Daehn.

Creating Subtickets failing since 2.6.0 up to 3.1.0 (Bug #965)

Added by Chris Dähn at 2012-04-05 09:05 am. Updated at 2012-04-10 09:11 am.

Status:Closed Start date:2012-04-05
Priority:Normal Due date:
Assignee:- % Done:

0%
Category:Issue tracking
Target version:-
Remote issue URL: Affected version:master

Description

Hi,

as I mentioned before in ticket #906 ADDING new subtickets still fails since version 2.6.0 - now tested with 3.1.0 and same problem.

I even tested it with old tickets which have subtickets where this problem still occurs.

Has somebody removed the functionality for creating subtickets?

My system: * Debian 6.0 x64 * Ruby 1.8.7 * Rub Gem 1.3.7 * ChiliProject 3.1.0.d61ad0130 (MySQL)

My bundle gems: * actionmailer (2.3.14) * actionpack (2.3.14) * activerecord (2.3.14) * activeresource (2.3.14) * activesupport (2.3.14) * acts-as-taggable-on (2.1.0) * bundler (1.0.18) * capybara (1.1.2) * childprocess (0.3.1) * coderay (1.0.5) * edavis10-object_daddy (0.4.3) * fastercsv (1.5.4) * ffi (1.0.11) * i18n (0.4.2) * liquid (2.3.0) * metaclass (0.0.1) * mime-types (1.18) * mocha (0.10.0) * multi_json (1.1.0) * mysql (2.8.1) * mysql2 (0.2.13) * net-ldap (0.2.2) * nokogiri (1.5.2) * pg (0.9.0) * rack (1.1.2) * rack-test (0.6.1) * rails (2.3.14) * rake (0.9.2) * rdoc (3.9.4) * rmagick (1.15.17) * ruby-openid (2.1.8) * rubytree (0.5.3) * rubyzip (0.9.6.1) * selenium-webdriver (2.20.0) * shoulda (2.10.3) * tzinfo (0.3.32) * xpath (0.1.4)

Can I help debugging it anyway?

ciao,
Chris

History

#1
Updated by Holger Just at 2012-04-05 09:23 am

I can't reproduce this. On my test install I can create sub-tasks just fine.

What do you mean with "fails"? You you have a stack trace, an error message, anything? Does your user have "Manage Subtasks" permission in the respective Project?

  • Priority changed from High to Normal
  • Target version deleted (3.1.0)
  • Status changed from Open to Needs more information

#2
Updated by Chris Dähn at 2012-04-05 10:02 am

Hi,

I checked the roles: They aren't untouched since 2.4.0 ;-) ...so: yes, I have the right to mange subtasks and yes, other users with this right tested it, too.

Currently I'm not able to produce a stack trace, due to my limited / not existent Ruby skills - but if you send me some commands/hints I should be able to get it working (my daily work is C++ and Perl, I'm very unexperienced in Ruby).

Currently I just have some log messages from he process of creating a sub ticket - If helpfull I can deliver the database entries for them, too.

Processing IssuesController#new (for 192.168.10.30 at 2012-04-05 11:52:56) [GET]
  Parameters: {"project_id"=>"itservice", "action"=>"new", "issue"=>{"parent_issue_id"=>"1964"}, "controller"=>"issues"}
Rendering template within layouts/base
Rendering issues/new
Completed in 110ms (View: 81, DB: 3) | 200 OK [http://intranet/chiliproject/projects/itservice/issues/new?issue%5Bparent_issue_id%5D=1964]

Processing IssuesController#new (for 192.168.10.30 at 2012-04-05 11:53:11) [POST]
  Parameters: {"commit"=>"Anlegen", "project_id"=>"itservice", "action"=>"new", "authenticity_token"=>"erS74uZEauXouYDnYRrLJVrhQN2u7HwtzvHH2wkAVZ4=", "send_notification"=>"1", "issue"=>{"start_date"=>"2012-04-05", "estimated_hours"=>"", "priority_id"=>"4", "done_ratio"=>"0", "assigned_to_id"=>"2", "subject"=>"Test-Subtask 2", "tracker_id"=>"4", "due_date"=>"", "status_id"=>"1", "description"=>"...."}, "controller"=>"issues", "attachments"=>{"1"=>{"description"=>""}}}
Completed in 44ms (View: 16, DB: 3) | 200 OK [http://intranet/chiliproject/issues/new?project_id=itservice]

Processing IssuesController#create (for 192.168.10.30 at 2012-04-05 11:53:13) [POST]
  Parameters: {"commit"=>"Anlegen", "project_id"=>"itservice", "action"=>"create", "authenticity_token"=>"erS74uZEauXouYDnYRrLJVrhQN2u7HwtzvHH2wkAVZ4=", "send_notification"=>"1", "issue"=>{"start_date"=>"2012-04-05", "estimated_hours"=>"", "priority_id"=>"4", "done_ratio"=>"0", "assigned_to_id"=>"2", "subject"=>"Test-Subtask 2", "tracker_id"=>"4", "due_date"=>"", "status_id"=>"1", "description"=>"...."}, "controller"=>"issues", "attachments"=>{"1"=>{"description"=>""}}}
Sending email notification to: 
Redirected to http://intranet/chiliproject/issues/2139
Completed in 472ms (DB: 290) | 302 Found [http://intranet/chiliproject/projects/itservice/issues]

Processing IssuesController#show (for 192.168.10.30 at 2012-04-05 11:53:25) [GET]
  Parameters: {"action"=>"show", "id"=>"1964", "controller"=>"issues"}
Rendering template within layouts/base
Rendering issues/show.rhtml
Completed in 413ms (View: 386, DB: 4) | 200 OK [http://intranet/chiliproject/issues/1964]

It's so annoying for me and my colleagues, that subtasks worked flawlessly in CP 2.40 and 2.5.0 and after updating to 2.6.0 (and 3.0.0 and 3.1.0) this beloved feature is gone. Why ever.

So we appreciate any hints or help to get our intranet working again.

ciao,
Chris

#3
Updated by Holger Just at 2012-04-05 06:54 pm

Make sure that you don't have any plugins that mess with the issues, e.g. by overwriting issue views. It looks like one of your plugins is overwriting things and wasn't updated properly.

#4
Updated by Chris Dähn at 2012-04-10 09:10 am

Hi,

I followed your hint and found a plugin which caused these problems around subtickets.

Many thanks for the hint and your fast help from me and my colleagues!

ciao,
Chris

#5
Updated by Chris Dähn at 2012-04-10 09:11 am

closed

  • Status changed from Needs more information to Closed

Also available in: Atom PDF