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Authentication failed when fetching mail from IMAP
Added by Luke Carrier at 2012-08-29 03:07 pm
Hi all,
I've been trying to configure IMAP as a means of submitting tickets and notes, but I seem to be hitting a brick wall. I'm using Gmail as the IMAP host (we already have SMTP configured there). I first hit roadblocks with my certificate bundle on my machine causing certificate verification to fail, but I've (temporarily!) worked around this by requiring the openssl library and disabling verification. Although I can verify that the authentication credentials are correct and that I can authenticate perfectly on another client, I can't get the below to work:
1#!/usr/bin/env bash
2# Sync emails with IMAP server
3
4export PATH="$HOME/.rbenv/bin:$PATH"
5export RAILS_ENV=production
6cd "$HOME/production"
7eval "$(rbenv init -)"
8bundle exec rake \
9 --trace \
10 -r 'openssl' -E 'OpenSSL::SSL::VERIFY_PEER = OpenSSL::SSL::VERIFY_NONE' \
11 redmine:email:receive_imap \
12 host=imap.google.com port=993 ssl=1 \
13 username=xxx@yyy.zzz password=xxx \
14 move_on_success=read move_on_failure=failed
I keep getting authentication failed errors:
[chiliproject@dev production]$ ../scripts/sync_email.sh
(eval):1: warning: already initialized constant VERIFY_PEER
** Invoke redmine:email:receive_imap (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute redmine:email:receive_imap
rake aborted!
Authentication failed.
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/net/imap.rb:1141:in `get_tagged_response'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/net/imap.rb:1195:in `block in send_command'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/monitor.rb:211:in `mon_synchronize'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/net/imap.rb:1177:in `send_command'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/net/imap.rb:419:in `login'
/home/chiliproject/production/lib/redmine/imap.rb:27:in `check'
/home/chiliproject/production/lib/tasks/email.rake:131:in `block (3 levels) in <top (required)>'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:205:in `call'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:205:in `block in execute'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:200:in `each'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:200:in `execute'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:158:in `block in invoke_with_call_chain'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/monitor.rb:211:in `mon_synchronize'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:151:in `invoke_with_call_chain'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/task.rb:144:in `invoke'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:116:in `invoke_task'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:94:in `block (2 levels) in top_level'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:94:in `each'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:94:in `block in top_level'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:133:in `standard_exception_handling'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:88:in `top_level'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:66:in `block in run'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:133:in `standard_exception_handling'
/home/chiliproject/.rbenv/versions/1.9.3-p194/lib/ruby/1.9.1/rake/application.rb:63:in `run'
/home/chiliproject/.rbenv/versions/1.9.3-p194/bin/rake:32:in `<main>'
Tasks: TOP => redmine:email:receive_imap
I tried Googling around to no avail. Can anybody help me with this?
My cron job just runs the following (edited):
cd /path/to/env && \
bundle exec rake -f /path/to/env/Rakefile redmine:email:receive_imap \
RAILS_ENV="production" \
host=imap.gmail.com \
username=XXX@yyy.com password=XXX \
ssl=true port=993 --silent
Mmh, that looks more like an error in net/imap, have you tried googling for the error itself?
Shortening the password and ensuring it contained only alphanumeric characters seems to be a work around. I'll take a wild guess that it's a quirk in the IMAP server we're using as opposed to a bug in the imap library. Thanks for all your help guys! I've pasted the final solution below in case anybody finds it helpful (the documentation is a little lacking for such a great feature).
1#!/usr/bin/env bash
2# Sync emails with IMAP server
3
4export PATH="$HOME/.rbenv/bin:$PATH"
5export RAILS_ENV=production
6cd "$HOME/production"
7eval "$(rbenv init -)"
8bundle exec rake \
9 -r 'openssl' -E 'OpenSSL::SSL::VERIFY_PEER = OpenSSL::SSL::VERIFY_NONE' \
10 --trace \
11 redmine:email:receive_imap \
12 host=xxx port=993 \
13 ssl=1 \
14 username=xxx password=xxx \
15 allow_override=tracker,priority,project,category,assigned_to,fixed_version,start_date,due_date,estimated_hours,done_ratio \
16 delete_unprocessed=1 \
17 unknown_user=ignore
RE: Authentication failed when fetching mail from IMAP
-
Added by Kris Lou at 2012-08-29 07:24 pm
RE: Authentication failed when fetching mail from IMAP
-
Added by Felix Schäfer at 2012-08-30 09:11 am